Counselling and psychotherapy services address the mental-emotional aspects of health using a variety of techniques.  The goal of treatment is to restore health using supportive therapies in a confidential and safe space. 

Stress, anxiety, depression, trauma, self-worth, loss, grief, pain, infertility and more can be addressed in counselling and psychotherapy sessions. Counselling is aimed at offering situational support, and psychotherapy aims to look deeper into automatic thoughts, patterns, and behaviours. 

Counselling and psychotherapy services are now offered by a Registered Social Worker, and these services are often covered by private health insurance plans.

Counselling & Psychotherapy Services

Psychotherapy and Counselling are currently offered to all Individuals ages 5-99 to support the following concerns and conditions: 

  • Addiction
  • Anxiety
  • Chronic Pain
  • Coping skills
  • Depression including suicidal thoughts and self-injurious behaviours
  • Emotional dysregulation
  • Fertility Issues
  • Guilt and Shame
  • Interpersonal Conflict,
  • Issues related to queer and trans identity
  • Life Transitions
  • Loss
  • Parenting Challenges
  • Pregnancy, Prenatal, Postpartum Mood Disorders
  • Self-esteem and Self-confidence
  • Substance Use
  • Trauma including PTSD

Angela Hammond, MSW, RSW is trained and utilizes many therapeutic techniques including (but not limited to):

  • Acceptance, Commitment Therapy (ACT)
  • Attachment Theory
  • Brief Social Focused Therapy
  • Cognitive Behavioral Therapy (CBT),
  • Dialectical Behaviour Therapy (DBT),
  • Emotion-Focused Therapy (EFT)
  • Family Systems Theory
  • Mindfulness-based approaches
  • Motivational Interviewing,
  • Narrative Therapy
  • Social Focused Therapy
  • Somatic Theory
  • Trauma-Focused Therapy

Angela’s work is done one on one with clients, and she has plenty of experience and interest in facilitating group therapy sessions. 

Diversity & Inclusivity

It is our privilege to work alongside clients of diverse age, faith, race, ethnicity, sexual orientation, gender, and relationship status.


What is psychotherapy?

Psychotherapy is a collaborative process in which you, the client, with the help of a mental health professional trained in psychotherapy, are able to increase insight into distressing thoughts, emotions and behaviors that may be reducing your quality of life, interfering with your ability to engage effectively with others and preventing you from pursuing your goals. More importantly, psychotherapy enables you to develop increased coping skills that allow you to make real changes in your mood, express emotions in a healthy manner and more fully engage with what you most value in life.

Is there a difference between psychotherapy and counselling?

I use the term “counselling” in the name of my practice to refer to the range of services in my practice including individual psychotherapy, caregiver counselling and case management. Some definitions of these terms also suggest that counselling is a form of talk-therapy that is usually short-term, more behaviorally and goal- focussed and deals with immediate issues in your life.

While all psychotherapists provide counselling not all counsellors are psychotherapists.

Psychotherapy addresses deeper issues related to your psychological history and relationships (e.g., early family life with your parents, peer groups, school and work) and how they inform your current coping strategies and the issues that bring you to counselling.

Psychotherapists are usually trained in one or more therapeutic approaches (e.g., Cognitive Behavioral Therapy, Acceptance Commitment Therapy, Attachment Theory and Emotionally Focussed Therapy) and use this training to work with you in specific ways to address your problems.

Does psychotherapy work?

The most important aspect of psychotherapy is the rapport or relationship that is established between you and the psychotherapist. Good psychotherapy provides a warm, empathetic space, one in which you feel that trust and a solid working relationship can be established. I will mindfully attend to this aspect of our work together from our first session and will check-in regularly with you to ensure that you feel heard and validated in your experience.

In terms of the interactions that take place in therapy, psychotherapists use their education, practice experience and skills to create structured conversations in which healing can occur.  

This means that the psychotherapist asks questions, listens actively, suggests alternative perspectives, and uses different tools to help you establish new ways of coping and living a more fulfilling life. 

You will also become more involved over time in setting the agenda, goals and flow of psychotherapy sessions as effective psychotherapy places you as the key person to determine what is most important to work on.

How long do I need to be in therapy?

I provide both short- and long-term psychotherapy. Some clients come to psychotherapy with a time-limited issue where a little support with problem-solving and some ideas for improved coping or stress-relief is sufficient. These clients may only need 4-8 sessions, sometimes less or a little more. 

Other clients benefit from a longer-term commitment to therapy to deal with more extensive issues, but the main determining factor for length of time in therapy is how well you are managing what initially brought you to therapy.


As your insight and coping skills grow you will find that you are more able to manage troubling emotions and experiences. In effect, you become your own therapist with a developed tool kit with which to deal with whatever comes along and challenges you. Some clients return for

“tune-up” sessions, check-ins or if a new and challenging issue arises. The key is that you will know when you are ready to take the ball and run with it.

Fee Information

Services provided by Registered Social Workers (RSWs) are not covered by Ontario Health Insurance (OHIP), however, they are covered by most insurance plans. If you have extended health benefits through your employer, contact your insurance company or human resources representative to inquire whether counselling services provided by a social worker (MSW) are covered in your plan. 

Counselling services provided by Registered Social Workers (RSWs) can be claimed as a medical expense tax deduction when you file your income tax return.  

To make counselling services more accessible, a limited number of appointment spaces at a reduced rate. However, because these spaces are limited, they may not always be available.

Students at Wilfrid Laurier University and the University of Waterloo are covered by their student benefits. Unfortunately, Conestoga College students are not covered at this time, to our knowledge. 

A receipt will be issued which you can then submit for reimbursement or for your personal files.

Lots of questions?

Book a complimentary consultation

305-55 Erb Street E, Waterloo, Ontario   •    519.742.0691    •    BOOK NOW   •    ABOUT   •    CONNECT

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